FAQ

How do you ship your packages?

 Packages are securely and safely wrapped.  No outside markings to show contents. 

 

Do you require a signature on your package?

Most shipments do not require a signature. 

 

Where do you ship from?

Shipments are sent from Spicewood TX just west of Austin. This image shows normal transit times with UPS ground.

UPS map transit times

 

How much does shipping cost?

All Continental United States orders will ship free and tax free.

 

What payment methods are accepted?

All major credit cards.

 

Do you except returns?

Returns accepted up to 30 days after you receive it, if the item is unused.

  

What if I choose to cancel my order?

If it hasn’t shipped we will cancel it immediately.  Email right away to let us know.  If it has shipped refuse the package if possible .  We can send you a return shipping label but there will be a restocking fee.

 

 

How do I apply the coupon code?

Enter code at checkout.

 

How do I know you have received my order?

We will send an email with tracking information.

 

  

Any other questions please email us at Support@bellainizio.com

 Or Call us at (512) 264-1267

Our hours are 9-5 CST

 We are Located at: 22111 Highway 71 W Spicewood TX